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Refund & Cancellation Policy

Cancellation Policy

Cancellation by hmra.in

While, we try to provide every service/tour package/stay  for which user has paid  successfully  with hmra.in as promised, but there are some situations in which we may have to cancel service/tour package/stay.
Some of the situations that may result in your service/tour package/stay being cancelled include (but not limited to):

  • Route not accessible due to natural calamity or bad weather
  • Non avoidable circumstances in our company like death of tour leader or tour manager
  • In case number of participants are less than 5 for the event

At times we may also require additional verification or information before accepting any payment. We will contact you if all or any portion of your service/tour package/stay for which you paid get cancelled or if any more information is needed for the same . If your service/tour package/stay  is cancelled after your payment has been done, the charged amount will be refunded to you as soon as we can.

 

 

Cancellations by the Customer

In case we receive a cancellation notice from you then you will get the refund according to our refund policy.
Once registered, customer can any time cancel his bookings by contacting us (at details mentioned in Contact Us page) till the start of service/tour package/stay for which payment has been done.

There will be no cancellations after that.

 

 

Refund Policy

In case cancellation has been initiated by you (consumer) on a date and time which is 15 or more days before actual start of service/tour package/stay for which payment has been done, then INR 1000 will be deducted and rest of the paid amount will be refunded back to you with in 10 working days.

In case  cancellation has been initiated by you (consumer) on a date and time which is 10-7 days before actual start of service/tour package/stay for which payment has been done, then INR 2000 will be deducted and rest of the paid amount will be refunded back to you with in 10 working days.

In case  cancellation has been initiated by you (consumer) on a date and time  which is 2-7 days before actual start of service/tour package/stay for which payment has been done, then INR 3000 will be deducted and rest of the paid amount will be refunded back to you with in 10 working days.

In case  cancellation has been initiated by you (consumer) on a date and time which is within 48 hours before actual start of service/tour package/stay  for which payment has been done, then INR 7000 will be deducted and rest of the paid amount will be refunded back to you with in 10 working days.If you had paid only Registration amount (INR 3000) then you will be liable to pay INR 4000 more to Himalayan Monk Riders Associates Pvt Ltd.

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Registered Name:
Himalayan Monk Riders Associates Pvt Ltd

CIN Number:
U63040DL2013PTC253644

Registered Office Address:
EXB-24, Shop No. 2-3, Street No. 1, Hari Nagar, New Delhi, 110064

Divisional Office Address:
007, New Sarika Nagar, Thatipur, Gwalior, Madhya Pradesh 474011

 

Any query about expeditions/stay/events/company/packages/cost/adventure

cellular-phone      +917512348617

email-sign-vector-14438077       jigyasa@hmra.in

WHATSAPP      +919717110658

 

Any kind of complaint/grievance related to our services

cellular-phone      +917512348617

email-sign-vector-14438077       grievances@hmra.in

WHATSAPP      +919717110658

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